Grandma Liu Hot Pot

Chinese Restaurant 4.0Google (284)


Grandma Liu Hot Pot is celebrated for its authentic malatang experience, with patrons often highlighting the freshness and quality of ingredients. The inviting atmosphere and friendliness of the staff also receive commendation, making it a popular choice among comfort food seekers. While some customers cite variability in service speed, overall satisfaction remains high.

Overall:

4.5

(239 reviews)

Authenticity:

4.2

Atmosphere:

4.0

Service:

4.1


Closed · opens 11:00 AM

Hours from Google · may not reflect holidays or recent changes

Phone number: (604) 370-5015

Address: 8388 Capstan Wy Unit 1463, Richmond, BC V6X 4A7, CanadaOpen in Google Maps

Opening hours

Monday: 11:00 AM – 9:30 PM
Tuesday: 11:00 AM – 9:30 PM
Wednesday: 11:00 AM – 9:30 PM
Thursday: 11:00 AM – 9:30 PM
Friday: 11:00 AM – 9:30 PM
Saturday: 11:00 AM – 9:30 PM
Sunday: 11:00 AM – 9:30 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner

Amenities

  • Restroom Available

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Came here based on a friend’s recommendation and I must say, it largely lived up to the hype. The malatang had a comforting spiciness that wasn't overwhelming. I appreciated how you can choose the level of spiciness, which adds to the experience. The cleanliness of the restaurant really impressed me too. However, I think they could improve the communication with non-Mandarin speakers as it was a bit tricky managing the ordering process. Nevertheless, I'll be returning because the food was undeniably delicious! " (*Curated Review*)

" I was impressed by Grandma Liu Hot Pot! The cleanliness was apparent as the staff frequently checked the tables. The broth had a wonderful flavor, and I loved the fact that I could pick out as many ingredients as I wanted. You do have to be careful with pricing, though, as it can add up fast. The experience was overall very enjoyable, and I would hesitate to recommend it to friends seeking a hot pot option! " (*Curated Review*)

" Grandma Liu Hot Pot is certainly a place to check out for malatang fans. The concept of self-serve ingredients is fantastic, but be prepared for peak hours as it fills up quickly. I appreciated the freshness of all the items I chose, but the broth could have used a bit more flavor. Wish they had more than one base option. Overall, I liked the experience and would potentially return. " (*Curated Review*)

" I’ve been to several malatang places but Grandma Liu stands out for its authenticity and flavor. The broth has a distinct taste that other places lack. I recommend going with a small group for the best experience, though expect to wait during peak hours. The free Coke with a meal is a nice touch, and it certainly makes the meal more enjoyable. This place is worth the visit, especially on a chilly day! " (*Curated Review*)

" After visiting Grandma Liu, I can see why it's so popular! The self-serve part is both fun and fulfilling, and the portion sizes are very generous. I found the broth to be flavorful, and I loved every bite. The environment is clean, and while busy, it felt welcoming. I’ll definitely make this a regular place for my hot pot cravings! " (*Curated Review*)

Archived Reviews (229)

" Had a lovely evening at Grandma Liu. The food was very flavorful, and the option to customize my malatang was delightful. I also enjoyed the atmosphere, although it was quite busy. The staff was polite and did their best amidst the crowd. I’d suggest trying this place if you haven't already! " (*Curated Review*)

" First time trying out malatang, and I must say I was impressed! The flavors and spice levels were customizable to my liking. The ambiance was neat and cozy, even if it got crowded quickly. My only issue was the slight language barrier with some staff, but nothing too major. I could easily see myself becoming a regular here! " (*Curated Review*)

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